The work is done. The invoice isn’t.
Requests in your inbox, photos in a group chat, hours on a scrap of paper, and the paperwork left for the evening. Solven brings it together in one job, from request to invoice. For your own technicians and for hired crews.
Field service software for installation and service
Sound familiar?
Where work slips through the gaps between systems.
Not because your people do sloppy work. The job passes through separate places — email, chat, paper, spreadsheets, the accounts — and at every hand-over something gets lost: a photo, a measurement, an hour, an invoice.
Survey
Everything lives somewhere else.
The request in your inbox, the photos on the technician’s phone, the measurements on a scrap of paper. Whoever writes the quote has to go looking first — or drive out again.
In Solven
Request and survey sit together: customer, location, photos, measurements and the questions for your trade.
Quote
The quote starts with retyping.
What was seen on site gets copied over in the evening, from memory or from paper. Whatever drops out is not in the quote — and you end up doing that work for nothing.
In Solven
What the survey recorded can carry over into the quote as quote lines. The office adds the prices.
Scheduling
The schedule lives in one person’s head.
On a whiteboard, in a calendar or with that one planner. A hired crew is often not on it at all, and a customer who calls hears: ‘I’ll call you back.’
In Solven
Own technicians and hired crews share one weekly overview, each job showing the crew member, work address, time and status.
Invoicing
Hours and extra work that never reach the invoice.
An extra hour, a part from the van, extra work agreed on the spot. If it is not on the scrap of paper, it is not on the invoice.
In Solven
The invoice uses the time actually booked and the materials from the work order, not the estimate from the quote. Approved additional work holds the invoice until the office has processed it.
Payment status
Nobody knows who still has to pay.
The invoice has gone out, and then the searching starts: the banking app, the accounts, your inbox. Meanwhile you keep paying for your materials and your people.
In Solven
Per invoice you see what has been paid, what is still outstanding and when it falls due.
How it works
How it runs in Solven: one job, seven steps.
Seven steps that use the same data. What is recorded on site is what ends up on the invoice at the office.
Distinction
Own and hired execution.
External crews get a walled-off workspace. They see only the work assigned to them and the information the client releases. Administration, scheduling and invoicing stay with the client. That restriction sits on the server: the office screen holding every work order is refused, even when the web address is typed in directly.
Hours, materials and additional work stay tied to the job until the office has checked the invoicing. That holds for internal and external execution alike. For the planner it stays one overview.
Subcontractors is included in every plan from Growth up, and can be added to Solo and Starter as an add-on for € 49 per month, with five subcontractors included. Beyond those, € 19 per subcontractor per month.
Trade
For companies that take on, schedule, carry out and invoice work.
Solven is set up for installation and climate, electrical engineering, service and maintenance, plumbing and sanitary work, property maintenance and cleaning.
Terms, survey questions and work orders follow the trade; the workflow stays the same. The question sets are versioned, so a survey keeps the structure it was filled in with.
- installation and climate
- electrical engineering
- service and maintenance
- plumbing and sanitary work
- property maintenance
- cleaning
Price
Pricing that grows with your organisation.
Six plans, from a single user to an environment on request. Pick one and you are working within minutes: try it free for fourteen days, or start paying right away — you choose at signup.
| Plan | Included | per month | Extra user | Sign up |
|---|---|---|---|---|
| Solo1 | 1 | € 79 | — | Choose |
| Starter3 | 3 | € 149 | € 29 | Choose |
| Growth8 | 8 | € 349 | € 29 | Choose |
| Core20 | 20 | € 699 | € 29 | Choose |
| Intelligence40 | 40 | € 1,299 | € 29 | Choose |
| EnterpriseOn request | On request | On request | On request | Talk to us |
Amounts per month, excluding VAT. An extra user costs € 29 per month on every plan, whatever their role — office or field. Individual modules have their own rates.
Questions
Frequently asked questions
Is Solven just a work order app?
No. The work order is one step in the job chain.
Can an external crew see only its own jobs?
Yes. An external crew works in its own workspace and only receives the jobs assigned to it. The regular office work-order page is closed to it. Per job the office also decides how much customer information travels along; at the narrowest setting the work address, customer name, phone number and trade fields are withheld. This is enforced on the server, not in the screen.
Can a site survey flow through to a quote?
Lines entered during the survey can be carried over as quote lines, and the answered trade questions land as text on the draft quote. Amounts are not filled in automatically: pricing stays an office decision.
Does a work order turn into an invoice?
After the completed work order is approved, the draft invoice is ready with the materials from the order and the time actually booked, not the estimate that was quoted. Approved additional work holds the invoice until the office has processed it.
Does the work order differ per trade?
Yes. Solven carries fifteen trades with their own terminology and default modules; fourteen of those have their own survey and work-order questions. The question sets are versioned: a survey keeps the version it was created with, so later changes leave existing records alone.
Does it work without a connection?
Mostly. If the signal drops on site, photos, materials, notes, the signature and completing the job are queued on the phone and sent once there is a connection again. The hours timer needs a connection. In the technician app the timer keeps running without signal too, but that app is not yet in the App Store or on Google Play.
Who is Solven built for?
Installation, service, maintenance and cleaning companies that work with their own people and subcontract part of the job. Subcontractors is included in every plan from Growth up, and available on Solo and Starter as an add-on for € 49 per month. Five subcontractors are included; beyond those, each one costs € 19 per month.
Can I try Solven first?
You can start a 14-day trial with your own environment and an import for customers and materials. It ends on a fixed date, after which you pick a plan. Environments arranged on request get 30 days.
Getting started
Where does it leak in your company?
In a demo we walk through one recognisable job, from request to invoice, and look together at where things get stuck in your company today.