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At a glance

Solven at a glance

What Solven does, who it is for, what it costs and what is not in it yet. Listed as a feature is only what a new customer can use today, themselves, on a screen.

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What and for whom

What Solven is

Solven is software for installation, service, maintenance and cleaning companies. Survey, quote, scheduling, execution, invoicing and payment status sit on one job, for your own technicians and for hired contractors.

Features

What Solven does

Survey

The technician answers the questions of their own trade on site, with photos and measurements. Fourteen trades have their own set of survey questions.

Quote and approval

What the survey produced can carry over as quote lines; the office fills in the amounts. The customer opens the quote through its own link and signs digitally or declines with a reason.

Scheduling

One planning board for your own technicians and hired contractors, with double-booking checks.

On the phone

The technician sees their schedule and records hours, materials, photos, extra work and the customer’s signature on the phone, in the browser.

Work order

The work order has your own fields and quick texts, fault, cause and fix from your own list, and what has to be done before the technician can finish. A job spanning several days is signed off per day; travel time and mileage are kept apart from working time. Whether the technician co-signs and may create a work order on site is a setting the company switches on or off.

Invoice from the work order

Once the completed work order has been checked, the draft invoice is ready, from the hours booked and the materials used.

Contracts

A contract invoices per month, quarter or year. Each period the draft invoice is ready.

Customer portal

Customers see their quotes and documents in a secure portal, through an access link that expires and that they can renew themselves.

Keeping the customer informed

A confirmation when the job is scheduled, a reminder beforehand and a message when an appointment is cancelled go to the customer by email, if the company switches this on. The completed work order is in the customer portal.

Stock

Stock per warehouse and per van. A restock list shows what each van needs, and an article can be found by its EAN code.

Installations

Every installation has a card with a maintenance interval and a log. A QR sticker on the installation opens that card on the technician’s phone.

Subcontractors

An external contractor works in a separate, shielded environment and only sees the work assigned to them.

Importing data

You load customers, items, locations, installations, contracts and open work orders yourself, as a .csv or .xlsx file.

Accountant

Export files for the accountant or the accounting package.

Security

Every company works in its own, shielded environment. What someone sees depends on their role. Sign-in supports two-factor authentication.

Pricing

Plans and prices

Amounts exclude VAT and come from the same price list as the pricing page. The number of users is included, whatever their role.

PlanPer monthPer yearUsersFor what
Solo€ 79€ 7901For the sole trader: from quote to invoice, with reminders, expenses and a customer portal.
Starter€ 149€ 1,4903For small teams: dispatch, several technicians per work order and automation.
Growth€ 349€ 3,4908For growing teams: subcontractors, capacity and project planning, reporting.
Core€ 699€ 6,99020Steering on figures: SLA monitoring, Business Intelligence and an executive overview.
Intelligence€ 1,299€ 12,99040Benchmarking, API access, webhooks and the AI Inbox.
Enterpriseon request
What each plan includes, and build your own

Included

What is included, and what is not

In the price

  • Every plan can be cancelled monthly. You can start with a 14-day trial or as a paying customer straight away.
  • Subcontractors are part of every plan from Growth up.
  • The import screen is available in every plan and during the trial.

Not in the price

  • VAT: all amounts exclude VAT.
  • Extra users: € 29 per user per month, whatever their role.
  • Solo takes no extra users.
  • Enterprise: on request, without a fixed price.

Not yet

What is not there yet

These have been built or announced, but are not yet ready for a new customer.

App in the stores

The technician app, which also works without signal, is not yet in the App Store or on Google Play. Technicians currently work in the browser on their phone.

Accounting integration

The integration with Exact and Moneybird has been built, but a customer cannot switch it on yet. Export files for the accountant are available.

Peppol

Invoices do not go through the Peppol network.

Payment link

A payment link does not yet go out in the invoice or the invoice email.

Direct debit

Direct debit through a SEPA mandate is not yet available to a new customer.

Recurring work

Work orders from a maintenance series are not created by themselves in a new environment; that is off by default.

Technician location

Seeing where technicians are driving is not yet available to a new customer.

Multiple branches

Reporting across more than one branch office is not available.

Sector figures

A comparison with the sector average is not available.

Company

Who makes Solven

Name

Solven Systems

Legal form

sole proprietorship (eenmanszaak)

Chamber of Commerce (KvK) number

66754755

VAT number

NL195767081B03

Registered in

Almere, the Netherlands

Read on

More about Solven

Pricing

The plans and prices, and building your own plan.

Pricing

Features

The features per part, from survey to invoice.

Features

Industries

The trades and what differs per trade in survey and work order.

Industries

Switching

Which data you import yourself and what to check beforehand.

Switching

Security

Separation between companies, roles and sign-in.

Security

Data processing agreement

The data processing agreement for customers’ personal data.

Data processing agreement